Take a Deep Breath, Count to Ten

Is business communication suffering from hastiness? That would be the claim in this article about how communication is changing. The examples noted are mostly of emails fired off in haste, but the consequences are alarming: everything from a one day 22 point stock drop to a some very bad press. The solutions suggested by the author are nothing new or fancy, just a return to the basics: focus on the audience, practice good writing skills, be sure to edit and proofread your work before you hit the send button. But you knew that, didn't you?